I read an article earlier in the week that claimed over 60% of SAP's customers would not select SAP as their chosen ERP system if they could go back in time. Having been in the SAP market for the past 5 years and speaking to on average 50 SAP customers a week I find this hard to believe. 

SAP work with their customers continuously to enhance and upgrade their product to ensure clients ERP systems are running as smoothly and 'simple' as possible. The amount of data each organization is now able to analyze and process is mind boggling and the issue of how to keep your data 'clean' is a hurdle many clients need to get over. 

This article outlines how SAP use EIM (Enterprise information management) to improve and support both cloud and big data - another way SAP are improving their products to keep customers happy!